Privacy Policy

(Last updated: 19/01/21)

1) – INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data

through your use of our sites [IDWO.co.uk] , including any information you may provide through

our site when you purchase a product or service, sign up to our newsletter or take part in a prize

draw or competition.

By providing us with your data, you warrant to us that you are over 13 years of age.

[idailyworkout Ltd] [is/am/are] the data controller and we are responsible for your

personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Our full details are:

Full name of legal entity: [idailyworkout Ltd]

Email address: [Info@IDWO.co.uk]

Postal address: [Troubridge House, Troubridge rd, Helston, Cornwall, TR13 8DQ]

Telephone number: [07805 409448]

If you are not happy with any aspect of how we collect and use your data, you have the right to

complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data

protection issues ( www.ico.org.uk ). We would be grateful if you do have a complaint that you

contact us in the first instance so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let

us know if at any time your personal information changes by emailing us at [info@idwo.co.uk]

2) – WHAT DATA DO WE COLLECT ABOUT YOU

Personal data means any information capable of identifying you as an individual. It does not

include anonymised data.

We may process certain types of personal data about you as follows:

● Identity Data may include your first name, maiden name, last name, username, marital

status, title, date of birth and gender.

● Contact Data may include your billing address, delivery address, email address and

telephone numbers.

● Financial Data may include your bank account and payment card details.

● Transaction Data may include details about payments between us and other details of

purchases made by you.

● Technical Data may include your login data, internet protocol addresses, browser type

and version, browser plug-in type and versions, time zone setting and location, operating

system and platform and other technology on the devices you use to access this site.

● Profile Data may include your username and password, purchases or orders, your

interests, preferences, feedback and survey responses.

● Usage Data may include information about how you use our website, products and

services.

● Marketing and Communications Data may include your preferences in receiving

marketing communications from us and our third parties and your communication

preferences.

We may also process Aggregated Data from your personal data but this data does not reveal

your identity and as such in itself is not personal data. An example of this is where we review

your Usage Data to work out the percentage of website users using a specific feature of our

site. If we link the Aggregated Data with your personal data so that you can be identified from it,

then it is treated as personal data.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes

details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,

political opinions, trade union membership, information about your health and genetic and

biometric data. We do not collect any information about criminal convictions and offences.

3) – HOW WE COLLECT YOUR PERSONAL DATA

We collect data about you through a variety of different methods including:

● Direct interactions: You may provide data by filling in forms on our site (or otherwise)

or by communicating with us by post, phone, email or otherwise, including when you:

● order our products or services;

● create an account on our site;

● subscribe to our service or publications;

● request resources or marketing be sent to you;

● enter a competition, prize draw, promotion or survey; or

● give us feedback.

● Automated technologies or interactions: As you use our site, we may automatically

collect Technical Data about your equipment, browsing actions and usage patterns. We

collect this data by using cookies, server logs and similar technologies. We may also

receive Technical Data about you if you visit other websites that use our cookies. Please

see our cookie policy at www.idwo.co.uk/cookies-policy for further details.

● Third parties or publicly available sources: We may receive personal data about you

from various third parties and public sources as set out below :

● analytics providers such as Google based outside the EU;

● advertising networks Facebook based [inside OR outside] the EU]; and

● Contact, Financial and Transaction Data from providers of technical, payment and

delivery services [such as GoCardless, Paypal or Stripe based [inside OR outside] the

EU].

● Identity and Contact Data from data brokers or aggregators PTMinder or Aweber

Customer Management Systems [should you become a member with us] based [inside

OR outside] the EU].

● Identity and Contact Data from publicly available sources such as Companies House

and the Electoral Register based inside the EU.

4) – HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when legally permitted. The most common uses of your

personal data are:

● Where we need to perform the contract between us.

● Where it is necessary for our legitimate interests and your interests and fundamental

rights do not override those interests.

● Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other

than in relation to sending marketing communications to you via email or text message. You

have the right to withdraw consent to marketing at any time by emailing us at

[info@IDWO.co.uk]

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal

grounds on which we will process such data. We have also explained what our legitimate

interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific

purpose for which we are using your data. Please email us at [info@IDWO.co.uk] if you need

details about the specific legal ground we are relying on to process your personal data where

more than one ground has been set out in the list below.

Purpose/Activity       

To register you as a new customer    

Type of data

(a) Identity

(b) Contact

Lawful basis for processing

Performance of a contract with you

Purpose/Activity

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

Type of data

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

Purpose/Activity

(a) Performance of a contract with you

(b) Necessary for our legitimate interests to recover debts owed to us

 

Purpose/Activity

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

Type of data

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Purpose/Activity

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests to keep our records updated

and to study how customers use our products/services

Purpose/Activity

To enable you to partake in a prize draw, competition or complete a survey

Type of data

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

Purpose/Activity

(a) Performance of a contract with you

(b) Necessary for our legitimate interests to study how customers use

our products/services, to develop them and grow our business

 

Purpose/Activity

To administer and protect our business and our site (including

troubleshooting, data analysis, testing, system maintenance,

support, reporting and hosting of data)

Type of data

(a) Identity

(b) Contact

(c) Technical

Purpose/Activity

(a) Necessary for our legitimate interests for running our business,

provision of administration and IT services, network security, to prevent

fraud and in the context of a business reorganisation or group restructuring

exercise

(b) Necessary to comply with a legal obligation

Purpose/Activity

To deliver relevant content and advertisements to you and

measure and understand the effectiveness of our advertising

Type of data

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Purpose/Activity

Necessary for our legitimate interests to study how customers use our

products/services, to develop them, to grow our business and to inform our

marketing strategy

Purpose/Activity

To use data analytics to improve our website, products/services,

marketing, customer relationships and experiences

Type of data

(a) Technical

(b) Usage

Purpose/Activity

Necessary for our legitimate interests to define types of customers for our

products and services, to keep our site updated and relevant, to develop our

business and to inform our marketing strategy

Purpose/Activity

To make suggestions and recommendations to you about

goods or services that may be of interest to you

Type of data

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Purpose/Activity

Necessary for our legitimate interests to develop our products/services and

grow our business

Marketing communications

You will receive marketing communications from us if you have:

● requested information from us or purchased goods or services from us; or

● if you provided us with your details when you entered a competition or registered for a

promotion or free resources; and

● In each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party

for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time [by logging

into the website and checking or unchecking relevant boxes to adjust your marketing

preferences] OR [by following the opt-out links on any marketing message sent to you or] OR by

emailing us at [info@IDWO.co.uk] at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal

data provided to us as a result of a product/service purchase, warranty registration,

product/service experience or other transactions.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we

reasonably consider that we need to use it for another reason and that reason is compatible

with the original purpose. If you wish to find out more about how the processing for the new

purpose is compatible with the original purpose, please email us at [info@IDWO.co.uk] .

If we need to use your personal data for a purpose unrelated to the purpose for which we

collected the data, we will notify you and we will explain the legal ground of processing.

We may process your personal data without your knowledge or consent where this is required

or permitted by law.

5) – DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out

in the table in paragraph 4 above:

● Service providers who provide IT and system administration services.

● Professional advisers including lawyers, bankers, auditors and insurers who provide

consultancy, banking, legal, insurance and accounting services.

● HM Revenue & Customs, regulators and other authorities based in the United Kingdom

and other relevant jurisdictions who require reporting of processing activities in certain

circumstances.

● Client Management Systems and email providers such as Virtuagym, Kajabi &

Aweber.

● Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your

personal data and to treat it in accordance with the law. We only allow such third parties to

process your personal data for specified purposes and in accordance with our instructions.

6) – INTERNATIONAL TRANSFERS

Sometimes we may use international software companies such as Aweber, Dropbox or Kajabi.

Countries outside of the European Economic Area ( EEA ) do not always offer the same levels of

protection of your personal data, so European law has prohibited transfer of personal data

outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area

( EEA ) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar

degree of security of data by ensuring at least one of the following safeguards is implemented:

● We will only transfer your personal data to countries that have been deemed to provide

an adequate level of protection for personal data by the European Commission; or

● Where we use certain service providers, we may use specific contracts or codes of

conduct or certification mechanisms approved by the European Commission which gives

personal data the same protection it has in Europe; or

● Where we use providers based in the United States, we may transfer data to them if they

are part of the EU-US Privacy Shield which requires them to provide similar protection to

personal data shared between Europe and the US.

If none of the above safeguards is available, we may request your explicit consent to the

specific transfer. You will have the right to withdraw this consent at any time.

Please email us at [info@IDWO.co.uk] if you want further information on the specific

mechanism used by us when transferring your personal data out of the EEA.

7) – DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being

accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we

limit access to your personal data to those employees, agents, contractors and other third

parties who have a business need to know such data. They will only process your personal data

on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will

notify you and any applicable regulator of a breach where we are legally required to do so.

8) – DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we

collected it for, including for the purposes of satisfying any legal, accounting, or reporting

requirements.

To determine the appropriate retention period for personal data, we consider the amount,

nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or

disclosure of your personal data, the purposes for which we process your personal data and

whether we can achieve those purposes through other means, and the applicable legal

requirements.

By law we have to keep basic information about our customers (including Contact, Identity,

Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be

associated with you) for research or statistical purposes in which case we may use this

information indefinitely without further notice to you.

9) – YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your

personal data. These include the right to:

● Request access to your personal data.

● Request correction of your personal data.

● Request erasure of your personal data.

● Object to processing of your personal data.

● Request restriction of processing your personal data.

● Request transfer of your personal data.

● Right to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individu

al-rights/

If you wish to exercise any of the rights set out above, please email us at [indo@IDWO.co.uk] .

You will not have to pay a fee to access your personal data (or to exercise any of the other

rights). However, we may charge a reasonable fee if your request is clearly unfounded,

repetitive or excessive. Alternatively, we may refuse to comply with your request in these

circumstances.

We may need to request specific information from you to help us confirm your identity and

ensure your right to access your personal data (or to exercise any of your other rights). This is a

security measure to ensure that personal data is not disclosed to any person who has no right to

receive it. We may also contact you to ask you for further information in relation to your request

to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer

than a month if your request is particularly complex or you have made a number of requests. In

this case, we will notify you and keep you updated.

10) – THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on

those links or enabling those connections may allow third parties to collect or share data about

you. We do not control these third-party websites and are not responsible for their privacy

statements. When you leave our website, we encourage you to read the privacy notice of every

website you visit.

11) – COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites

set or access cookies. If you disable or refuse cookies, please note that some parts of this

website may become inaccessible or not function properly. For more information about the

cookies we use, please see [http://www.idwo.co.uk/cookies-policy]